Contact us

Every message is read, and we usually reply within two working days.

Use the form below, or email .

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We only use it to reply to you.

If a needle is wrong, a link to the maker's own page helps us fix it quickly.

Report a wrong needle

Please tell us the record player name, and the model code from the label underneath if it has one (Crosley and Victrola codes look like CR8005D or VSC-750SB). Tell us what looks wrong: the needle, the cartridge, an upgrade or a spec. If you have a link to the maker’s page or manual, add that too. We will check it against the source and correct the page.

Suggest a record player

Cannot find your record player? Send us the brand, the model and the model code, and we will add it if the maker publishes enough information to answer the question properly. Makers are welcome to send product information. We do not accept payment for listings or for the order products appear in, though.

Please note

We do not sell anything, so we cannot help with orders, delivery or returns. For those, please contact the shop you bought from. We also cannot repair record players or give advice on faults we cannot check.